Ranran
5.0

Ranran

84 tripsJoined Nov 2018

Ranran has completed training on enhanced cleaning and disinfection practices.

Verified info

  • Approved to drive

    Approved to drive means Ranran has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address

  • Phone number

Host stats

  • Response rate

    100%
  • Response time

    1 minute
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Ranran’s Vehicles

Subaru Forester 2018 in
Subaru Forester 2018

4.97

(84 trips)

Location

Reviews from guests

84 trips

4.97

(72 reviews)

Nick S.

Nick S.April 5, 2021

Great car. Very easy process. Would definitely use again.

Vietnam M.

Vietnam M.March 13, 2021

car was very clean and in very condition

Kalisha H.

Kalisha H.March 10, 2021

Car was not cleaned as if it hadn’t been cleaned in a long time! Windows were dirty very hard to see out of until I cleaned them myself! Other than that it drove good and was very good on gas.

Ranran's response

The car was hand washed, cleaned and disinfected before renting out. It was raining when you came to pick up the car. How was it possible that you need to clean the window yourself? This is a very unfair review and a first non five star review I have received in 3 years. I’m fine with you staying in the car for more than 25 minutes after returning the car to wait for the Uber so you have a good experience. Please communicate with the host next time and be honest with your experience.

Ranran
5.0

Ranran

84 tripsJoined Nov 2018

Ranran has completed training on enhanced cleaning and disinfection practices.

Host stats

  • Response rate

    100%
  • Response time

    1 minute

Verified info

  • Approved to drive

    Approved to drive means Ranran has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address

  • Phone number

Ranran’s Vehicles

Subaru Forester 2018 in
Subaru Forester 2018

4.97

(84 trips)

Location

Reviews from guests

84 trips

4.97

(72 reviews)

Nick S.

Nick S.April 5, 2021

Great car. Very easy process. Would definitely use again.

Vietnam M.

Vietnam M.March 13, 2021

car was very clean and in very condition

Kalisha H.

Kalisha H.March 10, 2021

Car was not cleaned as if it hadn’t been cleaned in a long time! Windows were dirty very hard to see out of until I cleaned them myself! Other than that it drove good and was very good on gas.

Ranran's response

The car was hand washed, cleaned and disinfected before renting out. It was raining when you came to pick up the car. How was it possible that you need to clean the window yourself? This is a very unfair review and a first non five star review I have received in 3 years. I’m fine with you staying in the car for more than 25 minutes after returning the car to wait for the Uber so you have a good experience. Please communicate with the host next time and be honest with your experience.

Share this Turo profile.

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